Information
How Do I Place An Order?
Everything available for purchase on this website is inventory ready to be shipped. If you would like to place a custom order with a brand or something special on it please contact me on the contacts page via: email, phone, or contact form. As soon I hear from you I'll work hard to get you all options you need so we can design the perfect piece for you.
Payment and Shipping
Payment is taken when you check out through the website for orders placed on the website. For custom orders a invoice will be sent to your email that can be paid with a credit card of your choice. If you would like to pay by check or any other form of payment I can accommodate you in any need.
How Long Will My Order Take?
The million dollar question is "How Long Will It Take?" All orders placed on the website will ship out with in 3-7 days via USPS. All custom orders take anywhere from 3 days to 3 weeks. I try to spend as much time in the shop as I can but with cows and kids days don't always go as planned :)
Guarantee
I guarantee all my work. If you have a back break on a earring, knock the stone out of a ring, something breaks on a bracelet, just send it back to me and I'll fix it, repair it, or replace it.
Secure Ordering & Payment Options
Being the only person in my shop means that I am the only person that will see any of your information. I do not give out email addresses, shipping addresses, or payment information to anyone. So you can order with ease and not worry about a thing! Credit cards are the main form of payment on the website however if you need to send a check or money order please contact me. Payments are secured through Wix Payments and PayPal policy's.
Returns & Refunds
You got your order in the mail and it just wasn't what you were hoping for. No Problem! Just send it back and I will refund your money or work hard to get you the piece of jewelry you will love.
Privacy Policy
Thank you for visiting my site. I am committed to protecting the privacy of all my online customers and visitors as I am committed to protecting the privacy and security of any information I collect through my Web Site (www.amberschalla.com) (including all subpages thereto, the “Site”). I have prepared this Privacy Policy to highlight my commitment to your privacy and to inform you as to how I will use the information you entrust to me in connection with the services provided by Amber Schalla. If you have objections to the Privacy Policy, you should not access or use the Site nor should you sign up for the Services.
With the information entered at check out the sole use of that information is to get your order shipped to you.
I do not share email addresses, shipping addresses, phone numbers with anyone.
I may also collect credit card and billing information to complete any purchase. I do not permanently store this information and the information is removed once the transaction has been completed.
Unfortunately no data transmission can be guaranteed to be 100% secure. While I strive to protect Your Information, I cannot warrant the security of the information provided to me online. However, once I receive your information, I will do my best to ensure that my systems are functioning properly and will use reasonable and customary efforts to protect that information.